Shipping policy

MealMate Shipping Policy

SHIPPING: Free shipping on all orders across Canada.

DELIVERY TIME: 8-12 business days total from order to delivery.

PROCESS: Orders are processed and shipped within this timeframe via our trusted shipping partners to all provinces and territories.

ELECTRICAL ITEMS: Our warming mats are carefully packaged with protective materials and anti-static packaging to ensure safe delivery of electrical components.

SPECIAL HANDLING: All electrical warming mats include safety documentation and user manuals for proper operation.

DAMAGED ITEMS: If your warming mat arrives damaged, contact us within 48 hours with photos for immediate replacement or full refund.

TRACKING: Tracking information sent to your email once shipped.

INTERNATIONAL SHIPPING: Currently shipping within Canada only, focusing on providing excellent service to Canadian customers.

CONTACT: Shipping questions? We respond within 24 hours at shopmealmate@gmail.com