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Last updated: September 30, 2026 

Get In Touch

We'd love to hear from you. Whether you have a question about our products, need help with an order, or want to learn more about MealMate, we're here to help.

Email Support Email: support@getmealmate.com Response Time: We typically respond within 24–48 hours.

Support Hours Daily: 8 AM – 10 PM ET Our support inbox is monitored during these hours.

Need Help Outside Support Hours? You can still email us anytime, and our team will get back to you as soon as possible.

Share Your Experience Loving your MealMate? You're welcome to send us your reviews and product photos at support@getmealmate.com. We love seeing how MealMate keeps your meals and drinks warm, and your feedback helps other customers shop with confidence.

Common Questions For quick answers, you can also visit our FAQ section for help with product usage, shipping, returns, and order tracking.